Product / Application Support Engineer
Location: Livermore, CA
Employment Type: Full-Time
Position Overview
We are seeking a motivated, technically inclined individual with an Associate or Bachelor's degree in a STEM-related discipline to join our technical support and engineering team.
This entry-level opportunity is ideal for recent graduates or candidates with limited professional experience who are interested in industrial technology, electrical and mechanical systems, automation, and engineered product solutions.
The selected candidate will collaborate with technical sales representatives, account managers, engineering teams, and manufacturing partners to understand customer requirements and identify appropriate technical solutions.
Key Responsibilities
Provide technical guidance and product application support to customers and internal sales teams.
Assist in identifying suitable products and engineered solutions based on customer specifications.
Collaborate with engineering and account management teams to evaluate technical challenges and recommend solutions.
Develop product knowledge through technical training, webinars, demonstrations, and hands-on learning.
Support applications involving industrial electrical, mechanical, pneumatic, hydraulic, and automation products.
Coordinate with engineering specialists and manufacturing partners on product applications.
Assist with technical documentation, product evaluations, and application-related activities.
Areas of Technical Development
Opportunities to develop expertise in the following areas:
Industrial Automation and Control Systems
Robotics and System Integration
Electrical Controls and Power Distribution
Motion Control Technologies
Hydraulic and Pneumatic Systems
Mechanical Design and Structural Framing
Product Testing, Validation, and Quality Assurance
Wireless Communications and Industrial Networking
Qualifications
Associate or Bachelor's degree in Engineering, Electronics, Computer Science, Technology, or another STEM-related discipline.
Recent graduates and candidates with limited experience are encouraged to apply.
Basic understanding of electrical, mechanical, electronic, or computer systems.
Strong analytical, troubleshooting, and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to interact professionally with customers and cross-functional teams.
Interest in industrial technology, automation, engineering applications, and technical sales.
Willingness to learn new products, tools, and engineering concepts through structured training.
