Concessions Associate
Department: Operations
Reports To: Concession Manager
FLSA Status: Non-exempt
Pay Range: $17.00-$18.00 per hour - plus overtime and tips
About the Livermore Valley Arts (LVA):
The Livermore Valley Arts (LVA) is a vibrant hub for artistic expression in the heart of Livermore, California. We offer a diverse range of professional performances, from theater productions and dance recitals to concerts and community events. The LVA is committed to providing a high-quality experience for both artists and patrons.
Our Mission & Vision:
Our mission is to offer a broad range of arts opportunities and experiences to engage, enrich, and inspire our diverse community. Our vision is to be the catalyst of a dynamic and vibrant arts region.
Position Summary:
The Concessions Associate is responsible for providing efficient, high-quality service to patrons at Livermore Valley Arts events. This role focuses on maintaining smooth operations at concession stands by processing transactions, handling food and beverage orders (including alcohol, when applicable), and ensuring cleanliness and organization of the concession area throughout events.
Responsibilities:
- Welcome and assist patrons with a positive and professional attitude.
- Operate the point-of-sale (POS) system to process transactions, including cash and credit card payments.
- Serve food and beverages, including alcohol, in compliance with safety, health, and legal guidelines.
- Keep concession areas stocked, organized, and clean throughout the event.
- Provide accurate information on concession items, pricing, and event details to patrons.
- Work closely with the concessions team to ensure seamless operations during busy periods.
- Assist in the setup, breakdown, and cleanup of concession stations before and after events.
- Follow all policies regarding food handling, alcohol service, and cash handling.
- Perform other tasks as required to advance LVA’s mission, uphold its values, and contribute to its overall vision.
Qualifications and Requirements:
- Must be over 21 years of age.
- Excellent customer service skills.
- Punctuality and reliability are essential.
- Passion for or appreciation of the arts.
- Food service and cash handling experience a plus.
- Experience with crowd management a plus.
- Ability to stand for extended periods.
- Must be able to work a variety of shifts, including days, evenings, weekends, and holidays.
- Able to perform various physical duties, including the ability to exert or lift 30 pounds, and with minimal force to carry, lift, push, pull and otherwise move objects.
- CA Food Handler & RBS certification a plus
- Strong customer service and communication abilities.
- Proficiency with Microsoft Office, Google Workspace, and general computer literacy.
- Experience with Square a plus
- Keen attention to detail and the ability to meet deadlines.
- Ability to thrive in a fast-paced, collaborative environment.
Interested candidates are invited to submit a resume, and cover letter to jobs@lvpac.org. Please include "Concessions Associate " in the subject line. Applications will be accepted until the position has been filled.
Livermore Valley Arts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
